Events and ShowsIndustry News

SAF’s CSI Webinar: Flower Shop Birthday/Anniversary Calls

By January 16, 2013No Comments

SAF’s first CSI: Flower Shop webinar has been rescheduled for Monday, January 21.  Register today to hear Tim Huckabee’s secret shopper calls and pick up powerful tips to boost your “bread-and-butter” business – birthday and anniversary sales!

CSI: Flower Shop Webinar

Birthday/Anniversary Calls

Monday, Jan. 21 (1:00 – 2:00pm EDT)

SAF Members pay only $29.99* (Save 40%)

Birthday and anniversary orders are the mainstay of your business, but the person who picks up the phone often misses opportunities for bigger orders and better customer service.

During this fast-paced 60-minute session,

  • Listen-in on Tim Huckabee’s secret shopper calls and hear his frank,
    “good, bad and ugly” analysis after
    each conversation.

  • Learn common mistakes salespeople make — and see how easy it is to increase the size of your average birthday or anniversary order.

  • Take away an itemized list of tips and tactics guaranteed to help any salesperson generate higher profits from everyday sales.

Don’t let weak phone skills undermine your bottom line.
Make sure you maximize every birthday and anniversary sale

BONUS! Register for the complete CSI: Flower Shop 6-webinar series for $174.95, and Tim Huckabee will make a test call to your shop FREE!  ($50 value).

Floral sales and customer service expert Tim Huckabee,  president of FloralStrategies, LLC, authors the popular column CSI: Flower Shop in SAF’s Floral Management magazine.

SAF Members pay only $29.99
— a 40% savings


Author DVFlora

For over 60 years DVFlora has been providing professional retail florists, wedding & event coordinators, and garden centers with the finest in Fresh cut flowers and greens, floral supplies, and botanicals.

More posts by DVFlora